Company to pay $81,000 in restitution to Vt. customersDecember 11,2012MONTPELIER - The state Department of Financial Regulation announced Tuesday that The Hartford Financial Services Group will pay more than $81,000 in restitution to Vermont customers whose auto insurance claims were not evaluated properly.
An investigation by the department determined that The Hartford had inaccurately calculated the value of total vehicle losses for 77 claims between January 2009 and September 2011. In response, The Hartford has agreed to implement new policies and procedures as well as mandatory training for all employees who handle Vermont claims.
Commissioner Steve Kimbell said he was pleased with the corrective actions the company agreed to take.
"It is always gratifying when a company acknowledges erroneous practices and strives to make improvements," Kimbell said.
The department said it will conduct a follow-up examination in about a year.MORE IN This Just InA stepfather accused of killing his 2-year-old daughter was released from jail Friday night after... Full Story
- Most Popular
- Most Emailed
- TOMORROW'S HEADLINES TODAY:
- TODAY'S WEATHER MINUTE: Rutland Herald content editor Rich Alcott shares local weather information and easily digestible news tidbits.
- TODAY'S WEATHER MINUTE: Dresden firebombing helped bring Nazis to knees, killed at least 25,000 civilians, men, women, children, dogs, cats; Veena in Sitka, BIG NEWS FLASH! Old guys get grumpy with age.
- TOMORROW'S HEADLINES TODAY: Update on Center Alley project, review of opiate talk evening at the library and aldermen want kids to wear helmets while riding bikes around town.
- TODAY'S WEATHER MINUTE: Flood watch in effect for Rutland County, developing El Nino shaping up to be extreme this year, Don DeLillo on the season's warming trend and Veena catches digital sniffles, all in today's minute.
- TOMORROW'S HEADLINES TODAY: Dramatic river rescue in Southern Vermont, Castleton moving ahead on sale of old town office building, Passover celebrated in Woodstock.